The National Police Agency shared details of the case in a social media video released on Tuesday, highlighting a crucial lifeline in a country grappling with domestic violence cases.
At around 8am on March 28, the Jeju Provincial Police Agency received a call on its 112 emergency hotline. Senior Patrol Officer Kim Hye-jin, who responded to the call, suspected that something was wrong when the caller remained silent.
Instead of passing it off as a false report, she told the caller to tap on the speaker of the phone twice if in danger.
Two taps were heard. Kim then told the caller that they would start tracking her location and prompted her to confirm that she was in danger by tapping a number button on the phone.
The caller responded with frantic taps before hanging up. Kim immediately classified the case as top priority and issued an emergency dispatch to the scene.