Hong Kong’s consumer watchdog received 17 complaints regarding obstructed views at the concerts of Cantopop star Nicholas Tse Ting-fung, which began on Thursday night at Kai Tak Stadium, adding to over 230 similar complaints already lodged concerning other shows at the same venue.
Lawmakers urged event organisers to be more transparent about seat view details when selling tickets and to consider lowering prices to improve “expectation management” for fans.
As of 5pm on Thursday, the Consumer Council reported 17 complaints specifically about obstructed views for the four “Evolution Nic Live” shows featuring local singer and actor Tse, the first Hong Kong musician to hold solo concerts in the new 50,000-seat stadium.
It added that the maximum value of one case reached HK$6,000 (US$773). The complaint claimed that when purchasing four concert tickets, the system did not indicate that they were obstructed-view seats. They only realised this upon receiving the printed tickets and then reached out to the council for assistance.
These complaints are in addition to the 238 similar complaints received as of Wednesday from attendees of the recent concerts by the British band Coldplay, who held four performances between April 8 and 12, with organisers reporting an attendance of around 200,000 people.
The Post has contacted the organiser of Tse’s concerts, Emperor Group, for comments.
